Lufthansa
Deutsche Lufthansa AG / Lufthansa Group
About this app
- Category Travel
- Age 10
- Updated Feb 5, 2025
- OS IOS / Android
Editor reviews
Lufthansa is the official mobile app for one of the world’s leading international airlines. It provides users with a seamless and efficient way to manage their travel experience with Lufthansa, whether it’s booking flights, checking in, tracking flight status, or accessing other important travel information. The Lufthansa app is designed to make air travel more convenient, with features that allow you to manage all aspects of your trip from your smartphone.
From booking tickets to managing your boarding pass, the Lufthansa app enhances the travel experience by offering real-time updates, personalized services, and easy access to your travel information.
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How to use:
Download and Install the App:
Start by downloading the Lufthansa app from the Google Play Store (for Android) or Apple App Store (for iOS). Once installed, open the app to begin using its features.
Create an Account or Log In:
You can create a new account by entering your personal details such as your name, email address, and phone number. Alternatively, log in with an existing account if you’ve previously signed up.
Logging in enables you to track your bookings, save your preferences, and access additional personalized features, such as flight history and loyalty rewards.
Search for Flights:
Enter your departure city, destination city, and travel dates in the search bar to find available flights. The app will display a list of flight options, including airlines, departure times, and prices.
You can filter your search results based on factors like travel class, price, and direct or connecting flights.
Select Your Flight:
Once you find the flight that works for your schedule, tap on it to see more details such as baggage policies, seat availability, and special offers.
Review the flight’s details and select the class (economy, premium economy, business, or first class) based on your preference.
Enter Passenger Details:
After selecting your flight, you’ll need to enter your passenger details, including your full name, passport number (for international flights), and any special requests (e.g., assistance, meal preferences, etc.).
If you have a loyalty membership, such as Miles & More, you can add it to receive benefits and miles for your trip.
Proceed to Payment:
The Lufthansa app supports various payment methods including credit/debit cards, PayPal, and other secure payment options. You will see a breakdown of the total cost, including taxes, fees, and any additional charges such as baggage.
Once you’ve confirmed the details, proceed to make the payment for your flight booking.
Receive Your Booking Confirmation:
After completing the payment, the app will send you a booking confirmation with all your flight details. This will include your flight number, departure and arrival times, seat assignment, and booking reference.
You can view this confirmation in the app or receive it via email.
Check-in for Your Flight:
You can check in for your flight directly through the Lufthansa app, starting 24 hours before your scheduled departure. Enter your booking reference number or scan your passport to check in.
After checking in, the app will provide your boarding pass, which you can store in the app or print it out for the airport.
Track Flight Status:
The app provides real-time updates on flight statuses, including any delays, cancellations, or gate changes. You can track the status of your flight from the moment you book it to when you land at your destination.
The app will send push notifications to keep you informed about any changes to your flight, ensuring you're up-to-date with your travel plans.
Manage Your Booking:
From the “My Bookings” section of the app, you can modify your flight or manage any additional services, such as seat upgrades, baggage, or meals.
You can also cancel or change your flight (depending on the airline's terms and conditions) directly through the app.
Add Additional Services:
Lufthansa offers various additional services like extra luggage, seat selection, and meal preferences. You can add these services directly from the app during or after booking your flight.
You can also opt for services like airport lounge access or priority boarding, depending on your fare class and preferences.
Explore Special Offers and Deals:
The app frequently features special promotions and discounts on flights. You can view current offers and limited-time deals to save on your travel costs.
If you are a member of the Miles & More program, you can access special member-only deals and redeem your miles for rewards.
Customer Support:
Lufthansa provides access to customer support through the app for any flight-related questions or issues. You can chat with support agents or get phone assistance directly from the app.
The app also offers FAQs to help you resolve common issues such as baggage inquiries, booking changes, or refund requests.
Track Your Miles and Loyalty Program:
If you are a frequent flyer with Lufthansa or part of the Miles & More loyalty program, you can track your miles and see how close you are to earning rewards or upgrades.
The app allows you to review your loyalty benefits and offers exclusive promotions for members.
Explore Airport Services:
Lufthansa also provides useful information on airport services, including terminal maps, flight connections, and available lounges. You can check where your departure gate is, what services are available at the airport, and how to get to your gate with the app’s navigation features.