Zendesk Support
Zendesk Mobile
About this app
- Category Business
- Installs 841k+
- Age 10
- Updated Feb 10, 2025
- OS Android
Editor reviews
Zendesk Support for Android is a secure and fast productivity tool that gives agents, team leads, and managers real-time visibility into their accounts. It allows users to prioritize tasks, bring the right people, conversations, and information together, and access Zendesk from anywhere. With features like snapshot ticket views, customer profile insights, conversation creation, real-time notifications, and team performance tracking, it helps streamline customer service workflows. Users can also take photos or upload attachments to tickets, access context with tags and notes, and send feedback directly through the app.
Screenshots
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How to use:
Download and install Zendesk Support for Android and log in to your account.
Review real-time ticket updates, view customer profiles, and prioritize tasks for the day.
Create new tickets, initiate conversations, and update existing ones with relevant customer information.
Attach photos or files to tickets for better context and resolution.
Track team performance with real-time updates and notifications for critical ticket status changes.
Use tags, notes, and customer details to provide more context and improve ticket management.
Send feedback or suggestions directly through the app to enhance your support experience.