WhatsApp Business
WhatsApp LLC / WhatsApp Inc.
About this app
- Category Productivity
- Age 10
- Updated Oct 23, 2024
- OS IOS / Android
Editor reviews
WhatsApp Business is a dedicated business messaging app that helps small businesses communicate with customers on WhatsApp efficiently and professionally. Create a complete business profile, automate replies, and organize chats to boost customer support and sales. With built-in product catalogs, labels, and quick replies, you can respond faster and showcase offerings in a secure, familiar chat experience.
Core features
- Business profile and catalog: Add address, hours, website, and a product or service catalog to share with customers.
- Messaging tools: Set up greeting and away messages, use quick replies for FAQs, and view basic message statistics.
- Organization and efficiency: Label conversations, filter chats, and work from your computer with WhatsApp Web/Desktop.
Ideal for small businesses, local services, and online shops seeking a simple, secure, and high‑productivity communication solution. Keywords: business messaging app, customer support, small business, sales chat, productivity, communication tool.
Screenshots
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How to use:
1. Download and verify your business number, then grant permissions for contacts and notifications for smooth messaging.
2. Create your business profile by adding name, description, address, hours, email, and website to build trust.
3. Set up your catalog and short link, then enable greeting and away messages and create quick replies for common questions.
4. Start chatting with customers, use labels to organize leads and orders, and share catalog items directly in conversations.
5. Link WhatsApp Web/Desktop to handle messages from your computer and reply faster with a full keyboard.