Message Catalogue
Workflow Network
About this app
- Age 10
- Updated May 3, 2022
- OS IOS
Editor reviews
Message Catalogue is a centralized template and snippet library that helps you organize, search, and reuse messages across email, chat, and helpdesk tools. It boosts productivity and consistency for support, sales, and marketing by turning best replies into a living knowledge base. Core features include unified organization and fast search with tags and filters, AI-assisted drafting and auto-classification to keep tone and style consistent, and team collaboration with permissions, version history, approvals, and popular integrations. Ideal for anyone who needs message templates, canned responses, and a searchable reference library with cloud sync and cross-platform access.
Screenshots
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How to use:
1. Download the app and sign up with your work email to create your workspace.
2. Create folders and tags, then import existing emails, chat replies, and FAQs or add your first templates from scratch.
3. Use AI Draft to turn notes into ready-to-send templates, add variables for names or order numbers, and set tags for quick search.
4. Invite teammates, assign permissions and approval rules, and enable the browser extension or add-ins for Gmail, Outlook, Slack, and your helpdesk.
5. While composing messages, open the extension, search by keyword or tag, insert the template with one click, and track usage to refine your library over time.