Kroo Bank
Kroo Bank Ltd / Kroo Ltd
About this app
- Age 10
- Updated Aug 15, 2024
- OS IOS / Android
Editor reviews
Kroo Bank - Mobile Banking
Kroo Bank offers a seamless and intuitive mobile banking experience, designed to help you manage your money effortlessly. With a Kroo current account, you can earn competitive interest on your balances, enjoy fee-free spending at home and abroad, and access a range of features to make managing your finances easier.
Key Features:
Competitive Interest Rates: Earn 4.10% AER / 4.02% Gross (variable) interest on current account balances up to £500,000, paid monthly into your account.
Intuitive Spending Insights: Track your spending with real-time insights that categorise and break down your transactions, helping you stay on top of your finances.
No Monthly Fees: Open a Kroo current account for free, with no monthly fees. Overdrafts are available by invitation only, subject to status.
Zero Fees Overseas: Use your Kroo debit card for fee-free spending both at home and abroad, wherever Visa is accepted.
Security and Peace of Mind: Enjoy FSCS deposit protection up to £85,000 per customer, along with security features like Face ID, Android Fingerprint, multi-factor authentication, and the ability to freeze and unfreeze your card.
Personal Loans: Access Kroo personal loans through the app, with flexible repayment periods and competitive interest rates, available by invitation for Kroo account holders.
Kroo Bank is a fully licensed UK bank, committed to providing a trusted and customer-centric banking experience. Manage your account, track your spending, and enjoy the benefits of Kroo’s intuitive mobile banking platform.
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How to use:
Kroo Bank Mobile Banking App User Guide
Welcome to the Kroo Bank Mobile Banking app, your go-to platform for managing your finances effortlessly. This guide will help you navigate the app’s features and make the most of your Kroo current account.
Getting Started
Download the App:
Visit the App Store (iOS) or Google Play Store (Android) and search for “Kroo Bank.”
Tap “Install” to download and install the app on your device.
Sign Up or Log In:
Open the app and follow the prompts to sign up by entering your personal information, verifying your identity, and setting up a secure password.
If you’re an existing user, simply log in with your Kroo account credentials.
Set Up Security Features:
For added security, enable biometric authentication such as Face ID or Android Fingerprint. You can do this during the setup process or later in the app settings.
Managing Your Account
View Account Balance and Transactions:
On the home screen, you can view your current account balance and recent transactions. Tap on any transaction to see more details or categorize it for better tracking.
Earn Interest on Balances:
With a Kroo current account, you earn 4.10% AER / 4.02% Gross (variable) interest on balances up to £500,000. Interest is calculated daily and paid into your account monthly. To view your earned interest, check the “Interest Earned” section in the app.
Track Your Spending:
Use the app’s intuitive spending insights to categorise and monitor your transactions. The app automatically breaks down your spending by category, helping you stay on top of your budget and identify areas where you can save.
Fee-Free Spending Abroad:
Enjoy zero fees when using your Kroo debit card for purchases abroad. The app allows you to track your foreign transactions and see real-time currency conversions.
Overdrafts (By Invitation Only):
If you’ve been invited to apply for an overdraft, you can do so directly through the app. Once approved, you can manage your overdraft settings and view your overdraft balance.
Personal Loans
Apply for a Loan:
Kroo personal loans are available by invitation only. If you receive an invitation, you can apply directly through the app by providing the necessary details and choosing your loan amount and repayment period.
The loan terms and your repayment schedule will be displayed before you confirm your application.
Manage Your Loan:
Once your loan is approved, you can view your loan balance, repayment schedule, and make early payments directly through the app. The app also allows you to track your repayment progress.
Security and Support
Security Features:
Kroo Bank prioritizes your security with features like Face ID, Android Fingerprint, multi-factor authentication, and the ability to freeze or unfreeze your card if it’s lost or stolen. You can manage these settings in the “Security” section of the app.
FSCS Protection:
Your deposits with Kroo are protected up to £85,000 per customer under the Financial Services Compensation Scheme (FSCS). You can view your protection status in the “Account Details” section.
Customer Support:
For any questions or assistance, you can reach Kroo’s UK-based customer support directly through the app. Navigate to the “Help” or “Support” section to contact support via chat or phone.
Additional Features
Freeze and Unfreeze Your Card:
If you’ve misplaced your Kroo debit card, you can temporarily freeze it through the app to prevent unauthorized transactions. Once found, you can unfreeze it with a single tap.
Find Nearby ATMs:
Use the app to locate fee-free ATMs near you, ensuring easy access to your cash when you need it.
Account Alerts:
Set up account alerts to receive notifications about transactions, balance updates, and other important account activities. Customize these alerts in the “Settings” section.
Tips for Maximizing Your Kroo Experience
Monitor Your Interest Earnings: Regularly check your interest earnings to ensure you’re maximizing the benefits of your Kroo account.
Use Spending Insights: Take advantage of the spending insights to better understand your financial habits and make informed decisions.
Stay Secure: Always use biometric authentication and keep your app updated for the latest security features.