Customer Spark
Walmart
About this app
- Age 10
- Updated Sep 9, 2025
- OS IOS
Editor reviews
Customer Spark is an AI-powered customer feedback and engagement app for small businesses, service providers, and local retailers. Collect reviews and micro-surveys in minutes, turn responses into clear insights, and spark repeat business with smart follow-ups. Core features include effortless feedback collection via links, QR codes, and in-store prompts, AI sentiment and NPS analysis with actionable dashboards, and automated messages across email and SMS to recover detractors and thank promoters. Simple setup, real-time reports, and privacy-first controls help you boost ratings, loyalty, and revenue. Keywords include customer feedback app, NPS survey tool, CRM, business messaging, AI sentiment, and customer experience.
Screenshots
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How to use:
1. Download the app and sign up with your business email to create your workspace.
2. Add customers by importing a list or syncing your contacts, then generate a QR code for in-store feedback if needed.
3. Create a survey using ready-made templates for reviews, NPS, or quick satisfaction checks.
4. Share the survey via link, SMS, email, or QR code and start collecting responses in real time.
5. Open Insights to view AI sentiment, NPS, and trends, and follow recommended actions to improve.
6. Enable automations to send thank-you notes, review requests, and follow-ups to at-risk customers.